ATEC is your guide to educate, inspire and lead you to security systems you can be proud of.
Follow our 5 step process to healthier and
higher performing security systems.
1: Right Fit
The goal is to establish whether ATEC could be the right fit for your organisation and whether your organisation could be the right fit for us.
45 to 60 minute remote conversation to understand:
- your current systems
- biggest frustrations
- operational risks and long-term ambitions
Discussion topics and key questions will be shared in advance.
We will present how we work with new clients, our most relevant experience that relates to your world, and most importantly what a long-term partnership with ATEC looks like.
2. Discovery
Getting here means that we both agree that we are likely a good fit for each other. We carry out a structured review of your existing systems health, key operational needs and notable areas of risk.
There is no charge for this exercise, and we aim to gather everything we need within a day or two. This normally involves a site visit and the more that can be shared with us, the better.
Having a clearer understanding of your current environment allows us to identify opportunities for improvement and establish what ‘good’ realistically looks like for your organisation.
We appreciate that this may take place while you are still in contract with another service provider, and we will ensure the process is handled professionally and sensitively.
3. Proposal
A face-to-face meeting where we present the results of our findings and take you through our full pricing proposal for your consideration. We will also share any lessons or success stories we have learned from working with similar organisations.
- General system health
- Notable risks
- Improvements
- Onboarding costs
- Service contract options
We will show you how best to manage your system health and measure targets and performance by introducing the Scorecard.
4. Onboarding
Getting to this stage means that you are happy to appoint ATEC as your security systems service provider. As well as the typical admin tasks you can expect the following:
- Introduction to your dedicated support desk coordinator
- Introduction to your dedicated account manager
- Secure access to our support portal to track all service activities
- Capture/recording of system asset data including photographs
5. Scorecard
You are now a valued client of ATEC, and we begin building your unique Scorecard. This is the foundation for future planning, guidance and performance measurement.
The Scorecard is not a one-off report. It is a continuously evolving strategic dashboard designed to measure, track and improve the long-term health, resilience, performance and usability of your electronic security systems.
Over time, it becomes a shared operational picture of your environment and our partnership, helping identify risks, prioritise improvements, measure progress and support better long-term decision-making.
The foundation to improve your security system health
We hold ourselves to the highest standards
At ATEC we hold ourselves to the rigorous requirements of the industry’s leading certification bodies. Our accreditations are audited on a regular basis and we continually invest to keep our certifications up to date.
