Get support now
If you are currently experiencing issues with your security system get in touch with the ATEC support team. Whether you are an existing customer or not, we can offer you support to get your security system back online.
The project doesn’t end with the installation
At ATEC, we see the installation of your new security system as the start of our partnership. You need your security solution to work all day, every day and we can help to make sure that happens. Our service and maintenance packages give you the peace of mind that your security solution will always be up to date and working.
Making the most of remote monitoring
The remote monitoring tools used by ATEC provide us with a powerful overview of the components of your security system. These give us a deeper understanding of how your solution is performing and means we can provide you with a better service.
Ahead of the game
Remote monitoring will allow us to spot any potential issues before they become a problem for you and your business. This means we can schedule any repairs for times that are convenient to you.
Remote monitoring means that our service teams no exactly what problem your security system is experiencing. This means our engineers will know what and where the problem is as soon as they get to your site.
The value of service
Security systems are not “set and forget” solutions. They need to be monitored and maintained to ensure they are up to date and working as they were intended to. Our service packages will ensure that this is always the case with your system.
Staying up to date
New cyber threats are discovered all of the time and weaknesses patched to remove the vulnerability. The regular firmware updates are vital to ensure your system is cybersecure. ATEC can handle these for you as part of the service.
Protect your investment
Electronic security systems are an expensive investment, but it can be even more costly if they break down. Our service plans will allow you to get the most out of your investment for the longest time possible.
Sign up for service and support
Long-term service and support should always be a factor in your ongoing security investment. Get in touch to find out more about how ATEC can help you in the long-term.